MESSAGING INTEGRATIONS
Be where your audience already is.
Deploy a single agent across web, social, and messaging channels, then pass conversations straight into your team’s workflow.
01
Omni-channel by design
Connect one agent to WhatsApp, Messenger, Telegram, Discord, LINE, and more. Each channel can carry its own triggered messages and routing logic, without standing up a separate agent per channel.
02
Chatwoot handoff
Through the Chatwoot integration, Apologist AI sits as the default assigned agent on every conversation in a unified inbox.
A human teammate can take over any conversation at any time and hand it back to the agent when they’re done — so no seeker waits on a person who’s offline.
01
Scale Your Team’s Availability
02
Human Respondents can Jump In at Any Time
03
Route to Human Respondents
KEEP EXPLORING